How can we improve Discord?

We blind PC users cannot use the windows app with the screen readers, it needs to be blind friendly accessible via screenreaders like FS JFW

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Hareth shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • dj mike b commented  ·   ·  Flag as inappropriate

    To make this more user-friendly, you could start by puttinga toolbar in the program. This would alow us to be able to navigate through menus and gain a better idea as to the layout of the software. Why, I can't even figure out how to log on or off this thing.

  • Jamie.Marie.Rose commented  ·   ·  Flag as inappropriate

    I cannot believe some of the tactless and cruel comments on this disregarding disabled people (I'm looking at you, 'hey hey'. I wonder what tune you would be singing if you suddenly went blind?). Discord should absolutely be accessible. Disabled people are NOT asking for a special experience, they are asking for the same experience that is available to everyone else. Yeah, this takes a little bit of extra work on the provider's part. But this is the world we live in - there are ramps for people with wheelchairs, there are special education classes, there are people who translate classes into sign language - and yes, these things require work and money, but that is what we do because we ARE HUMAN BEINGS. We should want to do helpful things for people who are disabled not because they would get 'a good return on their investment', but because it is the RIGHT THING TO DO.

    Make Discord accessible. There's really no excuse, at this point. Even Skype is accessible. You know it's embarrassing when Skype is showing you up.

  • Railblade commented  ·   ·  Flag as inappropriate

    To follow up my prior post, I just read the "Discord Did Things in 2017" post. It's mentioned near the bottom that "Finally, our mission here at Discord is to bring people together around games. Diversity and inclusiveness are a critical part of how we get there." Inclusiveness being as key as is stated, I'd hope there's at least some consideration given to the notion of developing an Accessibility Update. Hell, I mentioned a separate app below... it could still work with servers overall, but you'd just have one Discord app for sighted users, and a separate one for low-vision users. They can both integrate and access all the same things and have most of the same features (barring any complications)... I don't know, I guess it's easy for me to say I see a solution, but I do only know my side of things. Just, again, even if the impact is small, imagine what that does for your userbase. You'd even have sighted folks saying "Hey, that's, pretty good!". Maybe the numbers are small, but what that means to low-vision users, developers, and other social media platforms, could be huge. Maybe you start a movement. Who knows. But one thing's certain, you'd gain mad respect coins for it.

  • Railblade commented  ·   ·  Flag as inappropriate

    I understand why a lot of others would find this useful. From my perspective, as someone who is visually impaired but not a screen-reader user, I would like to develop a server for low-vision and blind people, such that they can have a central online platform to text and talk, and meet new friends. The only place where this really can happen right now is Facebook... but I think Discord has a better potential to accommodate that sort of thing. Another commenter mentioned how if you don't think about accessibility on the way in, it gets pretty hard as a developer to rewrite large swaths of the code later on to go back and add it in. And I get that. From the minor programming experience I have, I get that it isn't easy. But there has to be some solution. Maybe a separate Discord app gets (eventually) developed that can accommodate blind or low-vision people. The intention may not be primarily for gaming, again I get that's Discord's mantra, but rather creating an online social space specifically designed for blind / low-vision persons to foster communication and the opportunity to make new friends.

    Just my thoughts, but clearly Discord has the most potential, and would be a better fit (support-wise and just generally how well the program is organized) for this sort of thing. I don't expect it to happen, but I think it's a great idea, and I'd do all I could to help make that a reality. But Discord certainly isn't obligated to do something like this, just, as I've said and as I see it, if someone were to do this kinda thing, I'd hope it'd be them. Discord has the potential.

  • Nikitatr167 commented  ·   ·  Flag as inappropriate

    I blind and use the NVDA screen Access program I support the idea, and I want the discord developers to listen to us and make the app available.

  • .toast commented  ·   ·  Flag as inappropriate

    Look, being blind is terrible and no one wants to deliberately exclude blind people but the comments on this thread are just ridiculous. I know from experience, accessibility is difficult, extremely limiting, and sometimes requires rewriting your entire front end if you didn't go in thinking about it. Most devs don't really know anything about screen readers or other accessibility programs. Accessibility is costly, time-consuming and has a very low return on investment.

    It's not fair, it's just reality.

  • hey hey commented  ·   ·  Flag as inappropriate

    Accessibility is a stupid idea. So what, you're blind, you think Discord's going to go out of their way to support you? It's called a disability for a reason. You're disabled. The meaning of "disabled" is that it's difficult for you to do certain things. People shouldn't magically start changing the way things are just so you can do those things easier.

  • ln commented  ·   ·  Flag as inappropriate

    I love how accessibility is considered an "ease of life" feature and not a thing that is straight up required for a lot of people to even use discord to begin with. Thanks @discord for saying blind/visually impaired people are "low priority".

  • ln commented  ·   ·  Flag as inappropriate

    I would like to say that I cannot believe that it's been 2 years since this was first posted and Discord still isn't accessible via screenreaders, but it's really not that surprising. Thanks @ discord devs for being ableist and not caring about blind/visually impaired people.

  • bratprivilege commented  ·   ·  Flag as inappropriate

    Discord most definitely needs to be thinking about accessibility. When the app first came out, I was disappointed to find that I could not use it at all, but around the year went by and I hope that maybe something had changed. Then I go and re-download it and everything still exactly the same and just as unusable. This is a real problem that really needs to be committed to and remedied. Many of my friends are abandoning other, more accessible platforms for Discord and I can’t join them, sometimes losing all contact with some online friends all together as a result. The ADA has existed for over 25 years and there are plenty of resources on how to implement accessibility features, so there is no reason that Discord should be unable to update the app, unless developers are deliberately disregarding accessibility concerns because of a lack of interest. Discrimination doesn’t have to be aggressive to be discrimination. Please consider your blind audience.

  • amahami commented  ·   ·  Flag as inappropriate

    Accessibility is not a privilege. I know it's not at the forefront of your mind, but it is not something to be taken lightly. Please take the time and money to make Discord more accessible to blind/vi folks. This person laid the basics out for you.

    I understand that it's a pain, but it is absolutely crucial to make it accessible. Please make Discord more accessible.

  • HarmonicaPlayer commented  ·   ·  Flag as inappropriate

    greetings i use NVDA as primary screen-reader, and with the desktop app some of the things NVDA says clickable and you have no clue of what they are supposed to do and there is a couple of unlabelled buttons that you come accross when arrowing down and NVDA says, "button" so you have no clue what happens when activating them. I found out that 1 of them makes a sound when pressed but thats all. Making the buttons labelled and changing the stuff that NVDA says clickable to labelled stuff would greatly improve accessibility. Finally, if you access the discord systray icon the options there are not accessible at all:( Please try to look into addressing that to:) thanks for reading:) And another observation about the IOS app is that i use voiceover screen-reader and on the ios app some of the parts you swipe over voiceover goes tick tick and when you double tap on those silent spots you have no clue what will happen. Please investigate labelling those things if able:)

  • siwy4don commented  ·   ·  Flag as inappropriate

    Some buttons are labeled now but still it's confusing and voiceover doesn't read chat messages.

  • Lex Talionis commented  ·   ·  Flag as inappropriate

    I would love for my mom to be able to join us in our gamer family's Discord and keep up with all of us strewn across several states. She is visually impaired and for the moment, left out. I hope you make this a priority.

  • Dr. Jedd commented  ·   ·  Flag as inappropriate

    Yo @Discord, just set aside a little bit of money, hire that guy and give him the tools he needs to fulfil this important task. Please :3

  • Ebonwing commented  ·   ·  Flag as inappropriate

    It's disgraceful that discord is still not accessible. It should be a high priority to the devs.

  • GhostlyTrick commented  ·   ·  Flag as inappropriate

    this is a really good idea :o
    i know a few individuals who would greatly benefit from this, it would be a huge help to them and others who need apps with better accessibility and discord hopping onto this would be excellent

  • Marni commented  ·   ·  Flag as inappropriate

    It seems pretty horrid to keep this 'hostage' - it's not a huge deal to input and it would up your accessibility!! Communication is hard enough and discord is great, this should be high up on your list!

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